Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 2432400 Citizens Bank

Explained
Product
Mortgage · Conventional fixed mortgage
From
New York 14075
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 12, 2017Complaint received
  2. Apr 13, 2017Sent to Citizens Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citizens Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citizens Bank's record

More Citizens Bank complaints about loan servicing, payments, escrow account

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017MortgagesLoan servicing, payments, escrow accountILExplainedYes
Apr 17, 2017MortgagesLoan servicing, payments, escrow accountPAExplainedYes
Apr 17, 2017MortgagesLoan servicing, payments, escrow accountTNMoney backYes
Apr 11, 2017MortgagesLoan servicing, payments, escrow accountOHExplainedYes
Mar 28, 2017MortgagesLoan servicing, payments, escrow accountPAMoney backYes
Mar 14, 2017MortgagesLoan servicing, payments, escrow accountILExplainedYes
Mar 13, 2017MortgagesLoan servicing, payments, escrow accountMIExplainedYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountFLMoney backYes
Mar 8, 2017MortgagesLoan servicing, payments, escrow accountFLMoney backYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience