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Student loans

Complaint 2386439 National Education Servicing

Explained
Product
Student loan · Non-federal student loan
Detail
Need information about my balance/terms
From
Pennsylvania 17476
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 14, 2017Complaint received
  2. Mar 15, 2017Sent to National Education Servicing (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Education Servicing complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 12, 2017Student loansDealing with my lender or servicerDon't agree with fees chargedDCExplainedYes
Nov 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledMDExplainedYes
Oct 22, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAExplainedYes
Oct 14, 2016Student loansDealing with my lender or servicerNeed information about my balance/termsCAExplainedYes
May 18, 2016Student loansDealing with my lender or servicerTrouble with how payments are handledILExplainedYes
May 10, 2016Student loansDealing with my lender or servicerDon't agree with fees chargedILExplainedYes
Dec 5, 2014Student loansDealing with my lender or servicerTrouble with how payments are handledMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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