Complaint log
National Education Servicing complaint log
The newest complaints about National Education Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 27, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 14, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jan 12, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Nov 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Oct 22, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Oct 14, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jun 17, 2016 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| May 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 10, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Aug 27, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Aug 20, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Dec 5, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Apr 2, 2014 | Student loans | Can't repay my loanCan't temporarily postpone payments | Fixed |
| May 18, 2013 | Student loans | Repaying your loan | Explained |
| Mar 14, 2013 | Student loans | Repaying your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works