Case file
Credit cards
Complaint 23876346 SoFi
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Jul 5, 2026Complaint received
- Jul 5, 2026Sent to SoFi
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SoFi complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Credit cards | Closing your accountCompany closed your account | AZ | Explained | Yes |
| Oct 24, 2026 | Credit cards | Closing your accountCan't close your account | CA | In progress | Yes |
| Sep 2, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Aug 26, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| May 24, 2026 | Credit cards | Closing your accountCompany closed your account | MA | Money back | Yes |
| May 4, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Feb 14, 2026 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| Dec 27, 2025 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Dec 22, 2025 | Credit cards | Closing your accountCompany closed your account | NY | Explained | Yes |
| Oct 16, 2025 | Credit cards | Closing your accountCan't close your account | GA | Explained | Yes |
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