Case file
Credit cards
Complaint 26284193 SoFi
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 2, 2026Complaint received
- Sep 2, 2026Sent to SoFi
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SoFi complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 25, 2026 | Credit cards | Closing your accountCompany closed your account | AZ | Explained | Yes |
| Oct 24, 2026 | Credit cards | Closing your accountCan't close your account | CA | In progress | Yes |
| Aug 26, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Jul 5, 2026 | Credit cards | Closing your accountCompany closed your account | TX | Money back | Yes |
| May 24, 2026 | Credit cards | Closing your accountCompany closed your account | MA | Money back | Yes |
| May 4, 2026 | Credit cards | Closing your accountCompany closed your account | FL | Explained | Yes |
| Feb 14, 2026 | Credit cards | Closing your accountCompany closed your account | CO | Explained | Yes |
| Dec 27, 2025 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| Dec 22, 2025 | Credit cards | Closing your accountCompany closed your account | NY | Explained | Yes |
| Oct 16, 2025 | Credit cards | Closing your accountCan't close your account | GA | Explained | Yes |
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