Case file
Credit cards
Complaint 24030836 PenFed Credit Union
Fixed- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 9, 2026Complaint received
- Jul 9, 2026Sent to PenFed Credit Union
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Credit cards | Other features, terms, or problemsOther problem | WI | Explained | Yes |
| Sep 24, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | IN | Money back | Yes |
| Sep 22, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | FL | Fixed | Yes |
| Sep 17, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | AZ | Explained | Yes |
| Aug 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | OK | Explained | Yes |
| Aug 14, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | SC | Money back | Yes |
| Aug 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | PA | Explained | Yes |
| Jul 14, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Jul 9, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | CA | Fixed | Yes |
| Jun 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | MN | Explained | Yes |
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