Case file
Credit cards
Complaint 27547430 PenFed Credit Union
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with balance transfer
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 17, 2026Complaint received
- Sep 29, 2026Sent to PenFed Credit Union (12 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 19, 2026 | Credit cards | Other features, terms, or problemsOther problem | WI | Explained | Yes |
| Sep 24, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | IN | Money back | Yes |
| Sep 22, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | FL | Fixed | Yes |
| Aug 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | OK | Explained | Yes |
| Aug 14, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | SC | Money back | Yes |
| Aug 3, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | PA | Explained | Yes |
| Jul 14, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Jul 9, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | VA | Fixed | Yes |
| Jul 9, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | CA | Fixed | Yes |
| Jun 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | MN | Explained | Yes |
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