Case file
Prepaid & gift cards
Complaint 2408558 American Express
Explained- Product
- Prepaid card · General purpose card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 28, 2017Complaint received
- Mar 29, 2017Sent to American Express (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More American Express complaints about unauthorized transactions/trans. issues
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | FL | Money back | Yes |
| Apr 20, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | CA | Explained | Yes |
| Apr 19, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | WA | Explained | Yes |
| Apr 12, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | MD | Money back | Yes |
| Apr 10, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | WI | Explained | Yes |
| Apr 7, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | TX | Money back | Yes |
| Apr 5, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | NJ | Explained | Yes |
| Apr 4, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | CA | Money back | Yes |
| Apr 3, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | LA | Explained | Yes |
| Mar 29, 2017 | Prepaid & gift cards | Unauthorized transactions/trans. issues | GA | Explained | Yes |
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