Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 2424533 American Express

Money back
Product
Prepaid card · General purpose card
From
Texas 75604
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 7, 2017Complaint received
  2. Apr 10, 2017Sent to American Express (3 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLMoney backYes
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Apr 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWAExplainedYes
Apr 12, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesMDMoney backYes
Apr 10, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWIExplainedYes
Apr 5, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesNJExplainedYes
Apr 4, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAMoney backYes
Apr 3, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes
Mar 29, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGAExplainedYes
Mar 28, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience