Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 2444671 American Express

Explained
Product
Prepaid card · Gift or merchant card
From
California 92115
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 20, 2017Complaint received
  2. Apr 21, 2017Sent to American Express (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with American Express?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See American Express's record

More American Express complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLMoney backYes
Apr 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWAExplainedYes
Apr 12, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesMDMoney backYes
Apr 10, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWIExplainedYes
Apr 7, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesTXMoney backYes
Apr 5, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesNJExplainedYes
Apr 4, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAMoney backYes
Apr 3, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes
Mar 29, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGAExplainedYes
Mar 28, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience