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Case file

Prepaid & gift cards

Complaint 2429309 American Express

Money back
Product
Prepaid card · General purpose card
From
Maryland 20874
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 12, 2017Complaint received
  2. Apr 12, 2017Sent to American Express
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More American Express complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLMoney backYes
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Apr 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWAExplainedYes
Apr 10, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWIExplainedYes
Apr 7, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesTXMoney backYes
Apr 5, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesNJExplainedYes
Apr 4, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAMoney backYes
Apr 3, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes
Mar 29, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGAExplainedYes
Mar 28, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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