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Credit reporting

Complaint 24191521 Prosper Marketplace

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Problem canceling credit monitoring or identify theft protection service
From
Florida 33127
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 14, 2026Complaint received
  2. Aug 25, 2026Sent to Prosper Marketplace (42 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Prosper Marketplace complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Aug 7, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
Jun 23, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Nov 30, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingCAExplainedYes
Jan 1, 2023Credit cardsCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedILExplainedYes
Apr 14, 2022Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesORExplainedYes
Jan 19, 2021Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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