Credit bureau · complaint record
Prosper Marketplace complaints
Filed under Prosper Marketplace, Inc.
Consumers have filed 1,620 complaints about Prosper Marketplace since 2015, 344 of them in the last 12 months (+8% on the year before). It answered 100% on time and closed 3% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 50th most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 1,620
- Last 12 months
- 344
- Answered on time
- 100%
- Closed with relief
- 3%
- Last 30 days
- 12
- Rank
- #50 of 566
Since December 2015
+8% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 1, 2026
Most complained-about credit bureaus & report companies
Prosper Marketplace complaints by month
The busiest month was December 2025 (39 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prosper Marketplace answered last 12 months
- Closed with non-monetary relief92.6%
- Closed with explanation33597.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers2/402.6% closed with relief
- Complaint trend9/15+8% vs last year
What Prosper Marketplace complaints are about
Top Prosper Marketplace problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 111
- Information belongs to someone else 103
- Account information incorrect 87
- Information is missing that should be on the report 9
- Old information reappears or never goes away 7
- Personal information incorrect 6
Where Prosper Marketplace complaints come from
Most complaints: Florida (196), California (185), Texas (153), Georgia (92), New York (83).
Prosper Marketplace compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | FC HoldCoCredit reporting | 59 | 410 | C |
| 2 | Egl USCredit reporting | 28 | 395 | F |
| 3 | Goal Structured SolutionsCredit reporting | 46 | 390 | D |
| 4 | Marlette FundingCredit reporting | 67 | 344 | B |
| 5 | Prosper MarketplaceCredit reporting | 56 | 344 | C |
| 6 | Larry H. Miller Group of CompaniesCredit reporting | 59 | 308 | C |
| 7 | Open Dealer ExchangeCredit reporting | 58 | 276 | C |
| 8 | Cascade CISSCredit reporting | 60 | 264 | C |
Compare side by side: Prosper Marketplace vs FC HoldCo · Prosper Marketplace vs Egl US · Prosper Marketplace vs Goal Structured Solutions · Prosper Marketplace vs Marlette Funding
What people say about Prosper Marketplace
All experiencesNo experiences with Prosper Marketplace yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prosper Marketplace complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 29, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 28, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 28, 2026 | Payday & personal loans | Getting a line of credit | Explained |
| Oct 26, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 26, 2026 | Credit cards | Fees or interestCharged too much interest | Explained |
| Oct 23, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 22, 2026 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 22, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 20, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Oct 17, 2026 | Payday & personal loans | Problem with cash advance | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about Prosper Marketplace
How many complaints does Prosper Marketplace have?
Prosper Marketplace has 1,620 complaints on record since December 2015, including 344 in the last 12 months and 12 in the last 30 days. That makes it number 239 of every company by complaints this year.
Does Prosper Marketplace respond to complaints?
Yes. Prosper Marketplace answered 100% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 56/100 (grade C).
What do people complain about most with Prosper Marketplace?
The most common problems are incorrect information on your report (326), improper use of your report (168), problem with a company's investigation into an existing problem (69).
Is Prosper Marketplace legit?
Prosper Marketplace is a real company with a public complaint record: consumers have complained about it 1,620 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prosper Marketplace legit? for the signals, red flags and how to protect yourself.
Are complaints about Prosper Marketplace going up or down?
Roughly level. There were 344 complaints in the last 12 months against 319 in the 12 before (+8%). See every month.
How do I file a complaint against Prosper Marketplace?
Complain to Prosper Marketplace in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prosper Marketplace complaints come from?
Most come from Florida (196), California (185), Texas (153). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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