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Complaint log

Prosper Marketplace complaint log

The newest complaints about Prosper Marketplace, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 29, 2026Payday & personal loansGetting the loanINExplainedYes
Oct 28, 2026Payday & personal loansGetting the loanFLExplainedYes
Oct 28, 2026Payday & personal loansGetting a line of creditNJExplainedYes
Oct 26, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 26, 2026Credit cardsFees or interestCharged too much interestILExplainedYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanINExplainedYes
Oct 22, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 22, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Oct 20, 2026Credit cardsTrouble using your cardCan't use card to make purchasesUTExplainedYes
Oct 17, 2026Payday & personal loansProblem with cash advanceNJExplainedYes
Oct 17, 2026Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Oct 13, 2026Payday & personal loansStruggling to pay your loanOHExplainedYes
Oct 12, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Oct 10, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Oct 9, 2026Credit cardsGetting a credit cardApplication deniedTXExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 7, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORExplainedYes
Oct 5, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsAZExplainedYes
Oct 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 4, 2026Credit cardsTrouble using your cardCan't use card to make purchasesNYExplainedYes
Oct 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 3, 2026Credit reportingProblem with fraud alerts or security freezesNCExplainedYes
Oct 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesAZExplainedYes
Oct 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectARExplainedYes
Oct 1, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWAExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNJExplainedYes
Sep 29, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCTExplainedYes
Sep 24, 2026Credit cardsProblem when making paymentsProblem during payment processPAExplainedYes
Sep 24, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitTXExplainedYes
Sep 23, 2026Money transfers & appsFraud or scamFLExplainedYes
Sep 23, 2026Payday & personal loansGetting a line of creditTXExplainedYes
Sep 22, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Sep 21, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJExplainedYes
Sep 21, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardNYExplainedYes
Sep 20, 2026Payday & personal loansGetting a line of creditNYExplainedYes
Sep 20, 2026Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysNJExplainedYes
Sep 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Sep 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Sep 11, 2026Payday & personal loansGetting the loanGAExplainedYes
Sep 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Sep 10, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Sep 9, 2026Credit cardsFees or interestCharged too much interestGAExplainedYes
Sep 6, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Sep 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Sep 3, 2026Credit cardsImproper use of your reportReporting company used your report improperlyFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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