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Case file

Mortgages

Complaint 24281774 WSFS Financial

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Account status incorrect
From
Florida 34104
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 16, 2026Complaint received
  2. Jul 16, 2026Sent to WSFS Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More WSFS Financial complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTNExplainedYes
Aug 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseDEExplainedYes
Jul 9, 2026Bank accountsIncorrect information on your reportAccount information incorrectDEExplainedYes
Jun 29, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Feb 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectNJExplainedYes
Feb 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Jan 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectCTExplainedYes
Jan 13, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedYes
Dec 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectDEExplainedYes
Oct 29, 2025Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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