Case file
Student loans
Complaint 2428424 Nelnet
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Can't decrease my monthly payments
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 10, 2017Complaint received
- Apr 10, 2017Sent to Nelnet
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Nelnet complaints about can't repay my loan
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | FL | Explained | Yes |
| Apr 16, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | CT | Explained | Yes |
| Apr 14, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | TX | Explained | Yes |
| Apr 10, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | TX | Explained | Yes |
| Apr 10, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | AR | Explained | Yes |
| Apr 6, 2017 | Student loans | Can't repay my loanCan't get flexible payment options | CA | Explained | Yes |
| Apr 5, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | NY | Explained | Yes |
| Apr 4, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | MI | Explained | Yes |
| Mar 29, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | CA | Explained | Yes |
| Mar 23, 2017 | Student loans | Can't repay my loanCan't temporarily postpone payments | CA | Explained | Yes |
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