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Student loans

Complaint 2428709 Nelnet

Explained
Company
Nelnet
Product
Student loan · Federal student loan servicing
Detail
Can't decrease my monthly payments
From
Texas 77474
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 10, 2017Complaint received
  2. Apr 11, 2017Sent to Nelnet (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nelnet complaints about can't repay my loan

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Student loansCan't repay my loanCan't get flexible payment optionsFLExplainedYes
Apr 16, 2017Student loansCan't repay my loanCan't get flexible payment optionsCTExplainedYes
Apr 14, 2017Student loansCan't repay my loanCan't temporarily postpone paymentsTXExplainedYes
Apr 10, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsCOExplainedYes
Apr 10, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsARExplainedYes
Apr 6, 2017Student loansCan't repay my loanCan't get flexible payment optionsCAExplainedYes
Apr 5, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsNYExplainedYes
Apr 4, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsMIExplainedYes
Mar 29, 2017Student loansCan't repay my loanCan't decrease my monthly paymentsCAExplainedYes
Mar 23, 2017Student loansCan't repay my loanCan't temporarily postpone paymentsCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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