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Prepaid & gift cards

Complaint 2430492 Netspend

Explained
Company
Netspend
Product
Prepaid card · General purpose card
From
California 92346
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 11, 2017Complaint received
  2. Apr 11, 2017Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesNVExplainedYes
Apr 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Apr 11, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Apr 5, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGAExplainedYes
Mar 28, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesDCExplainedYes
Mar 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesAZExplainedYes
Mar 17, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCOExplainedYes
Mar 15, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Mar 7, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesMIExplainedYes
Feb 22, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesILExplainedYes

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