Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Prepaid & gift cards

Complaint 2443152 Netspend

Explained
Company
Netspend
Product
Prepaid card · General purpose card
From
Florida 33955
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 19, 2017Complaint received
  2. Apr 20, 2017Sent to Netspend (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Netspend?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Netspend's record

More Netspend complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesNVExplainedYes
Apr 11, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Apr 11, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Apr 5, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesGAExplainedYes
Mar 28, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesDCExplainedYes
Mar 19, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesAZExplainedYes
Mar 17, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCOExplainedYes
Mar 15, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Mar 7, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesMIExplainedYes
Feb 22, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesILExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience