Case file
Payday & personal loans
Complaint 24356343 Capital One
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 19, 2026Complaint received
- Jul 19, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit cards | Problem when making paymentsProblem during payment process | OH | Explained | Yes |
| Nov 1, 2026 | Credit cards | Problem when making paymentsProblem during payment process | PA | Explained | Yes |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | OH | In progress | Yes |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | FL | In progress | Yes |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MO | Explained | Yes |
| Oct 30, 2026 | Credit cards | Problem when making paymentsProblem during payment process | GA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | OK | In progress | Yes |
| Oct 29, 2026 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | - | Explained | Yes |
| Oct 28, 2026 | Credit cards | Problem when making paymentsProblem during payment process | MA | Explained | Yes |
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