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Credit cards

Complaint 31441894 Capital One

In progress
Product
Credit card · General-purpose credit card or charge card
Detail
You never received your bill or did not know a payment was due
From
Oklahoma 74137
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 30, 2026Complaint received
  2. Oct 30, 2026Sent to Capital One
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Capital One complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit cardsProblem when making paymentsProblem during payment processOHExplainedYes
Nov 1, 2026Credit cardsProblem when making paymentsProblem during payment processPAExplainedYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processOHIn progressYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processFLIn progressYes
Oct 31, 2026Credit cardsProblem when making paymentsProblem during payment processMOExplainedYes
Oct 30, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Oct 29, 2026Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment process-ExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsProblem during payment processMAExplainedYes
Oct 28, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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