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Student loans

Complaint 2436457 Sallie Mae

Explained
Company
Sallie Mae
Product
Student loan · Non-federal student loan
Detail
Received bad information about my loan
From
Rhode Island 02860
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 14, 2017Complaint received
  2. Apr 14, 2017Sent to Sallie Mae
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about dealing with my lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceMNExplainedYes
Apr 21, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsCAExplainedYes
Apr 21, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceCAExplainedYes
Apr 16, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledVAExplainedYes
Apr 15, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledWAExplainedYes
Apr 10, 2017Student loansDealing with my lender or servicerHaving problems with customer serviceINExplainedYes
Apr 6, 2017Student loansDealing with my lender or servicerReceived bad information about my loanNHExplainedYes
Apr 5, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledCTMoney backYes
Mar 30, 2017Student loansDealing with my lender or servicerTrouble with how payments are handledTNExplainedYes
Mar 30, 2017Student loansDealing with my lender or servicerNeed information about my balance/termsOHExplainedYes

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