Case file
Bank accounts
Complaint 24445995 Synchrony
Fixed- Product
- Checking or savings account · Savings account
- Detail
- Company closed your account
- Filed by
- Phone · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 21, 2026Complaint received
- Jul 21, 2026Sent to Synchrony
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Synchrony complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | In progress | Yes |
| Sep 29, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Fixed | Yes |
| Sep 23, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Money back | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 12, 2026 | Bank accounts | Closing an accountCompany closed your account | IN | Explained | Yes |
| Aug 9, 2026 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Money back | Yes |
| Jul 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
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