Case file
Bank accounts
Complaint 28015753 Synchrony
Money back- Product
- Checking or savings account · Other banking product or service
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 23, 2026Complaint received
- Sep 23, 2026Sent to Synchrony
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Synchrony complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | In progress | Yes |
| Sep 29, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Fixed | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 12, 2026 | Bank accounts | Closing an accountCompany closed your account | IN | Explained | Yes |
| Aug 9, 2026 | Bank accounts | Closing an accountCompany closed your account | NJ | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Money back | Yes |
| Jul 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Jul 21, 2026 | Bank accounts | Closing an accountCompany closed your account | WA | Fixed | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.