Case file
Bank accounts
Complaint 25164175 Synchrony
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Company closed your account
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 9, 2026Complaint received
- Aug 10, 2026Sent to Synchrony (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | In progress | Yes |
| Sep 29, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Sep 25, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Fixed | Yes |
| Sep 23, 2026 | Bank accounts | Closing an accountCan't close your account | CA | Money back | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Sep 22, 2026 | Bank accounts | Closing an accountCan't close your account | FL | Explained | Yes |
| Sep 12, 2026 | Bank accounts | Closing an accountCompany closed your account | IN | Explained | Yes |
| Jul 30, 2026 | Bank accounts | Closing an accountFunds not received from closed account | FL | Money back | Yes |
| Jul 22, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Jul 21, 2026 | Bank accounts | Closing an accountCompany closed your account | WA | Fixed | Yes |
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