Case file
Student loans
Complaint 2447051 Navient
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about my loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 21, 2017Complaint received
- Apr 21, 2017Sent to Navient
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Navient complaints about dealing with my lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | VA | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | MI | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | FL | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | CA | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | MO | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | FL | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | TX | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | TX | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | IL | Explained | Yes |
| Apr 21, 2017 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | PA | Explained | Yes |
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