Case file
Bank accounts
Complaint 24604443 Firstbank Puerto Rico
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- From
- VI 00804
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 25, 2026Complaint received
- Jul 26, 2026Sent to Firstbank Puerto Rico (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Firstbank Puerto Rico complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PR | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PR | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | PR | Explained | Yes |
| Oct 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PR | Explained | Yes |
| Oct 3, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PR | In progress | Yes |
| Sep 23, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PR | In progress | Yes |
| Sep 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PR | In progress | Yes |
| Jul 13, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | PR | Explained | Yes |
| Jun 9, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PR | Explained | Yes |
| Jun 8, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | PR | Explained | Yes |
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