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Bank accounts

Complaint 28008591 Firstbank Puerto Rico

In progress
Product
Checking or savings account · Checking account
Detail
Problem using a debit or ATM card
From
Puerto Rico 00960
Filed by
Web
Company's answer
In progress
On time
Yes, within 15 days
  1. Sep 23, 2026Complaint received
  2. Sep 23, 2026Sent to Firstbank Puerto Rico
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Firstbank Puerto Rico complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsManaging an accountDeposits and withdrawalsPRIn progressYes
Oct 20, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRIn progressYes
Oct 20, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPRExplainedYes
Oct 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Oct 3, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRIn progressYes
Sep 14, 2026Bank accountsManaging an accountDeposits and withdrawalsPRIn progressYes
Jul 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardVIExplainedYes
Jul 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Jun 9, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Jun 8, 2026Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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