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Case file

Prepaid & gift cards

Complaint 24618535 Branch Messenger

Explained
Product
Prepaid card · Payroll card
Detail
Overdraft charges
From
Illinois 60621
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 26, 2026Complaint received
  2. Jul 26, 2026Sent to Branch Messenger
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Branch Messenger complaints about problem with overdraft

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesGAExplainedYes
Oct 10, 2025Prepaid & gift cardsProblem with overdraftOverdraft chargesPAExplainedYes
May 27, 2024Prepaid & gift cardsProblem with overdraftOverdraft chargesFLExplainedYes
Oct 20, 2023Prepaid & gift cardsProblem with overdraftOverdraft chargesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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