Complaint 2470923 Specialized Loan Servicing

Company

Specialized Loan Servicing

Product

Credit reporting, credit repair services, or other personal consumer reports · Credit reporting

Issue

Credit monitoring or identity theft protection services

Detail

Problem with product or service terms changing

From

California 92879

Filed by

Web

Company's answer

Closed with explanation

On time

Yes, within 15 days

Public statement

Company has responded to the consumer and the CFPB and chooses not to provide a public response

1. Apr 30, 2017Complaint received
2. May 2, 2017Sent to Specialized Loan Servicing (2 days later)
3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.