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Mortgages

Complaint 7932682 Specialized Loan Servicing

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Problem with product or service terms changing
From
Washington 98373
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 1, 2023Complaint received
  2. Dec 8, 2023Sent to Specialized Loan Servicing (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Specialized Loan Servicing complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jan 22, 2024Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCAExplainedYes
May 11, 2020MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesORExplainedYes
Mar 23, 2019Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesVAExplainedYes
Apr 30, 2017Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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