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Student loans

Complaint 2472638 Performance Settlement

Fixed
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
New York 140XX
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
No
  1. May 2, 2017Complaint received
  2. May 3, 2017Sent to Performance Settlement (1 day later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Performance Settlement complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Feb 6, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Jan 30, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedKYExplainedNo
Oct 31, 2017Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Oct 10, 2017Student loansDealing with your lender or servicerProblem with customer servicePAExplainedNo
Sep 21, 2017Student loansDealing with your lender or servicerProblem with customer serviceOHExplainedNo
Sep 8, 2017Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedNo
Jun 7, 2017Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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