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Student loans

Complaint 2880685 Performance Settlement

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
No
  1. Apr 19, 2018Complaint received
  2. Apr 20, 2018Sent to Performance Settlement (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Performance Settlement complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 6, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Jan 30, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedKYExplainedNo
Oct 31, 2017Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Oct 10, 2017Student loansDealing with your lender or servicerProblem with customer servicePAExplainedNo
Sep 21, 2017Student loansDealing with your lender or servicerProblem with customer serviceOHExplainedNo
Sep 8, 2017Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedNo
Jun 7, 2017Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedNo
May 2, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedNYFixedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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