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Student loans

Complaint 2680283 Performance Settlement

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Ohio 452XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Sep 21, 2017Complaint received
  2. Oct 12, 2017Sent to Performance Settlement (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Performance Settlement complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Apr 19, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Feb 6, 2018Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedNo
Jan 30, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedKYExplainedNo
Oct 31, 2017Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Oct 10, 2017Student loansDealing with your lender or servicerProblem with customer servicePAExplainedNo
Sep 8, 2017Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedNo
Jun 7, 2017Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedNo
May 2, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedNYFixedNo

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