Case file
Credit cards
Complaint 24748937 First Portfolio Servicing
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Can't close your account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Jul 29, 2026Complaint received
- Jul 30, 2026Sent to First Portfolio Servicing (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More First Portfolio Servicing complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Credit cards | Closing your accountCompany closed your account | NH | Explained | Yes |
| Oct 17, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Oct 5, 2026 | Credit cards | Closing your accountCan't close your account | WI | Explained | Yes |
| Sep 28, 2026 | Credit cards | Closing your accountCan't close your account | KS | Explained | Yes |
| Jul 31, 2026 | Credit cards | Closing your accountCan't close your account | MI | Explained | Yes |
| Jul 29, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Jul 6, 2026 | Credit cards | Closing your accountCan't close your account | FL | Explained | Yes |
| Jun 17, 2026 | Credit cards | Closing your accountCompany closed your account | TX | Explained | Yes |
| May 29, 2026 | Credit cards | Closing your accountCan't close your account | IL | Explained | Yes |
| May 21, 2026 | Credit cards | Closing your accountCompany closed your account | MD | Explained | Yes |
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