Complaint 2475855 Genesis Lending

Explained

Company: Genesis Lending
Product: Debt collection · Other debt
Issue: Communication tactics
Detail: You told them to stop contacting you, but they keep trying
From: Texas 77378
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 4, 2017Complaint received
Oct 5, 2017Sent to Genesis Lending (154 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Genesis Lending complaints about communication tactics

Received	About	Issue	State	Answer	On time
Jun 22, 2021	Debt collection	Communication tacticsUsed obscene, profane, or other abusive language	FL	No timely reply	No
Oct 27, 2017	Debt collection	Communication tacticsFrequent or repeated calls	NY	Explained	Yes
Apr 20, 2015	Debt collection	Communication tacticsThreatened to take legal action	VA	Explained	Yes
Feb 6, 2015	Debt collection	Communication tacticsFrequent or repeated calls	IL	Explained	Yes
Oct 24, 2013	Debt collection	Communication tacticsFrequent or repeated calls	SC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works