Case file
Credit cards
Complaint 24785999 Truist
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2026Complaint received
- Jul 30, 2026Sent to Truist
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Truist complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 10, 2026 | Credit cards | Other features, terms, or problemsAdd-on products and services | TX | Explained | Yes |
| Oct 1, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | KY | In progress | Yes |
| Sep 11, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | TN | Explained | Yes |
| Sep 7, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Aug 25, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | GA | Explained | Yes |
| Aug 22, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Money back | Yes |
| Aug 17, 2026 | Credit cards | Other features, terms, or problemsOther problem | MS | Explained | Yes |
| Aug 13, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | NC | Explained | Yes |
| Aug 7, 2026 | Credit cards | Other features, terms, or problemsOther problem | FL | Explained | Yes |
| Jul 27, 2026 | Credit cards | Other features, terms, or problemsPrivacy issues | SC | Explained | Yes |
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