Case file
Mortgages
Complaint 24790207 Servicemac
Explained- Product
- Mortgage · VA mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 30, 2026Complaint received
- Sep 22, 2026Sent to Servicemac (54 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Servicemac complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 22, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | TX | In progress | Yes |
| Oct 20, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | KY | In progress | Yes |
| Sep 2, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IN | In progress | Yes |
| Jun 11, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | TX | Fixed | Yes |
| May 5, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IL | Explained | Yes |
| Mar 4, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | NY | Explained | Yes |
| Feb 19, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MD | Explained | Yes |
| Feb 11, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | MI | Explained | Yes |
| Oct 7, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | NY | Explained | Yes |
| Sep 22, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | VA | Fixed | Yes |
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