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Case file

Auto loans & leases

Complaint 24814572 U.S. Bank

Explained
Company
U.S. Bank
Product
Vehicle loan or lease · Lease
Detail
Loan balance remaining after the vehicle is repossessed and sold
From
Illinois 60150
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 31, 2026Complaint received
  2. Jul 31, 2026Sent to U.S. Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026Auto loans & leasesRepossessionVoluntary repossessionTXFixedYes
Aug 16, 2026Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsMIFixedYes
Jun 24, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionNYExplainedYes
Jun 12, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionMAExplainedYes
Jun 1, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionTXExplainedYes
May 24, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTXExplainedYes
Feb 23, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldPAExplainedYes
Feb 17, 2026Auto loans & leasesRepossessionNotice to repossessCAFixedYes
Nov 20, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldCOFixedYes
Nov 2, 2025Auto loans & leasesRepossessionCompany explaining amount owedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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