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Mortgages

Complaint 24896066 Citibank

Explained
Company
Citibank
Product
Mortgage · Other type of mortgage
Detail
Loan estimate or other related disclosures
From
Maryland 20902
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 3, 2026Complaint received
  2. Aug 3, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 27, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processCAExplainedYes
Aug 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processCAMoney backYes
Jul 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILExplainedYes
Jul 22, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processCAExplainedYes
Jul 4, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Jun 30, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processDCMoney backYes
Jun 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processILExplainedYes
Jun 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsPAExplainedYes
Jun 14, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresMDExplainedYes
May 21, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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