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Complaint 25064327 Citibank

Explained
Company
Citibank
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Reporting company used your report improperly
From
New York 11375
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 7, 2026Complaint received
  2. Aug 7, 2026Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Citibank complaints about improper use of your report

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeALExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeINFixedYes
Nov 4, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Nov 3, 2026Credit cardsImproper use of your reportCredit inquiries on your report that you don't recognizeMAFixedYes
Nov 1, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLFixedYes
Oct 31, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeAZFixedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAIn progressYes
Oct 30, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNJIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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