Case file
Mortgages
Complaint 25077627 Fay Servicing
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 7, 2026Complaint received
- Aug 7, 2026Sent to Fay Servicing
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Fay Servicing complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | WI | Explained | Yes |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Sep 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Aug 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | MD | Explained | Yes |
| Jul 6, 2026 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | VA | Explained | Yes |
| Jun 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NJ | Explained | Yes |
| May 15, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Mar 31, 2026 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | HI | Explained | Yes |
| Mar 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | Explained | Yes |
| Dec 27, 2025 | Mortgages | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
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