Complaint 2534549 SunTrust

Fixed

Company: SunTrust
Product: Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Problem canceling credit monitoring or identify theft protection service
From: Georgia 30058
Filed by: Web
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jun 6, 2017Complaint received
Jun 6, 2017Sent to SunTrust
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Mar 12, 2018	Auto loans & leases	Credit monitoring or identity theft protection servicesBilling dispute for services	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works