Complaint 2840791 SunTrust

Explained

Company: SunTrust
Product: Vehicle loan or lease · Loan
Issue: Credit monitoring or identity theft protection services
Detail: Billing dispute for services
From: Texas 758XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 12, 2018Complaint received
Mar 12, 2018Sent to SunTrust
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SunTrust complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Jun 6, 2017	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	GA	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works