Case file
Mortgages
Complaint 25502276 Real Time Group
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Loan sold or transferred to another company
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 18, 2026Complaint received
- Aug 24, 2026Sent to Real Time Group (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Real Time Group complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Sep 1, 2026 | Mortgages | Trouble during payment processLien release | NC | Explained | Yes |
| Jul 31, 2026 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Jun 27, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Apr 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Feb 2, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | FL | Explained | Yes |
| Jan 8, 2026 | Mortgages | Trouble during payment processLien release | MD | Explained | Yes |
| Dec 8, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WV | Explained | Yes |
| Aug 27, 2025 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Aug 7, 2025 | Mortgages | Trouble during payment processLien release | CO | Explained | Yes |
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