Case file
Mortgages
Complaint 30811841 Real Time Group
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 23, 2026Complaint received
- Oct 23, 2026Sent to Real Time Group
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Real Time Group complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 1, 2026 | Mortgages | Trouble during payment processLien release | NC | Explained | Yes |
| Aug 18, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MD | Explained | Yes |
| Jul 31, 2026 | Mortgages | Trouble during payment processPaying off the loan | FL | Explained | Yes |
| Jun 27, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Apr 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MA | Explained | Yes |
| Feb 2, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | FL | Explained | Yes |
| Jan 8, 2026 | Mortgages | Trouble during payment processLien release | MD | Explained | Yes |
| Dec 8, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | WV | Explained | Yes |
| Aug 27, 2025 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| Aug 7, 2025 | Mortgages | Trouble during payment processLien release | CO | Explained | Yes |
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