Case file
Student loans
Complaint 25505181 Ascent
Fixed- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- No
- Aug 18, 2026Complaint received
- Aug 18, 2026Sent to Ascent
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Ascent complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | KS | No timely reply | No |
| Oct 14, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NH | Explained | No |
| Oct 4, 2026 | Student loans | Dealing with your lender or servicerCo-signer | CO | Explained | Yes |
| Sep 11, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | VA | Explained | No |
| Sep 10, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | No timely reply | No |
| Aug 25, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NM | Explained | No |
| Aug 25, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | FL | Explained | No |
| Aug 17, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CO | No timely reply | No |
| Aug 9, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | NY | No timely reply | No |
| Jul 27, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CO | Explained | Yes |
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