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Student loans

Complaint 25772097 Ascent

Explained
Company
Ascent
Product
Student loan · Private student loan
Detail
Problem with customer service
From
Florida 34219
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Aug 25, 2026Complaint received
  2. Oct 2, 2026Sent to Ascent (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascent complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Student loansDealing with your lender or servicerReceived bad information about your loanKSNo timely replyNo
Oct 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedNo
Oct 4, 2026Student loansDealing with your lender or servicerCo-signerCOExplainedYes
Sep 11, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedNo
Sep 10, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPANo timely replyNo
Aug 25, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNMExplainedNo
Aug 18, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAFixedNo
Aug 17, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCONo timely replyNo
Aug 9, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYNo timely replyNo
Jul 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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