Case file
Payday & personal loans
Complaint 25552092 Truist
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 19, 2026Complaint received
- Aug 19, 2026Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about charged fees or interest you didn't expect
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | PA | In progress | Yes |
| Oct 27, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | In progress | Yes |
| Oct 9, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NY | In progress | Yes |
| Sep 30, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | AL | In progress | Yes |
| Sep 29, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | VA | In progress | Yes |
| Sep 25, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | NC | Explained | Yes |
| Sep 3, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | LA | Money back | Yes |
| Sep 3, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | IN | Fixed | Yes |
| Sep 2, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | DE | Fixed | No |
| Aug 19, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | FL | Explained | Yes |
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