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Money transfers & apps

Complaint 25564986 Citibank

Money back
Company
Citibank
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 94062
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 19, 2026Complaint received
  2. Aug 19, 2026Sent to Citibank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Citibank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Money transfers & appsMoney was not available when promisedMDIn progressYes
Oct 15, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Oct 15, 2026Money transfers & appsMoney was not available when promisedNJExplainedYes
Sep 18, 2026CryptoMoney was not available when promisedNCExplainedYes
Sep 11, 2026Money transfers & appsMoney was not available when promisedNYMoney backYes
Sep 5, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Aug 23, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Aug 14, 2026Money transfers & appsMoney was not available when promisedMDFixedYes
Aug 10, 2026Money transfers & appsMoney was not available when promisedCAExplainedYes
Jul 9, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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